tag:blogger.com,1999:blog-5512311610334754148.post6569971518115798951..comments2023-04-20T12:46:11.858-06:00Comments on The Ancestry Insider: Family Tree Maker Support For New FamilySearchThe Ancestry Insiderhttp://www.blogger.com/profile/02490682912125335188noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5512311610334754148.post-89351097222251781622012-08-19T21:36:50.497-06:002012-08-19T21:36:50.497-06:00I am new to ancestry and genealogy, but I new I wa...I am new to ancestry and genealogy, but I new I wanted Ancestry from the commercials, i was is a hurry and did not do much research just bought what was said to be the #1 ancestry non-web based service to go with it. Family Tree Maker! and got 3 months of Ancestry free. Well I love Ancestry, but I have cried been so dissapointed in FTM because I have had problems from day one and every time I call I get the same answer, "We will send you the instructions to fix your problem" It has never been fixed and every time I tried to sync, my data got more and more mixed up. I finally gave up and deleted it and am only using Ancestry until I can find out what is the best, or better choice in software. Any advice will be greatly appreciated.<br /><br />Lisa MingsLisa Bullock Mingshttps://www.blogger.com/profile/03947195083014906607noreply@blogger.comtag:blogger.com,1999:blog-5512311610334754148.post-66150215735603297372010-05-13T15:02:19.523-06:002010-05-13T15:02:19.523-06:00Where is "support" for those of us who h...Where is "support" for those of us who have earlier versions of FTM????<br /><br /> I have not been able to contact anyone at FTM to find out why I cannot use my own FTM records (after instlling a new hard drive in the same computer with the same OS and FTM program). I definitely need to talk with someone, but neither the 800 phone nor the e-mail provided by FTM is operable. Help, please!!!Scooterhttps://www.blogger.com/profile/18247116443616549486noreply@blogger.comtag:blogger.com,1999:blog-5512311610334754148.post-46403530623448850922010-05-13T14:54:12.408-06:002010-05-13T14:54:12.408-06:00Where is "support" for those of us who h...Where is "support" for those of us who have earlier versions of FTM????<br /><br /> I have not been able to contact anyone at FTM to find out why I cannot use my own FTM records (after instlling a new hard drive in the same computer with the same OS and FTM program). I definitely need to talk with someone, but neither the 800 phone nor the e-mail provided by FTM is operable. Help, please!!!Scooterhttps://www.blogger.com/profile/18247116443616549486noreply@blogger.com