I am in the FamilySearch indexing project, and am very worried about the incidence of errors in indexing. PLEASE, tell me how I can report the great number of indexing errors I find while using my Ancestry.com account to search U.S. censuses?
I see the link to "report problems", which refers only wrong images or unreadable images - but I need to report obvious errors in indexing as compared to the information easily read on images!
Thanks, M. A. Farrell
Dear M. A.,
You are correct. “Report Problem” (in the image viewer, below) and “Report Image Problem” (in the record view, above) are used to report missing, wrong, or unreadable images.
To report errors in indexing use “Add Update” (below) or “Add Alternate Information” (above). Enter your interpretation of what is written. Yes, Ancestry.com expects you to provide your idea of the correct information. Handwriting interpretation can be a matter of opinion. While it may be obvious to you, keep in mind that it has already been misread by Ancestry.com once. And just in case your opinion is wrong, Ancestry.com will keep both the old and the new values.
I hope that helps.
-- The Ancestry Insider