Some Family History Centers (FHCs) don’t know that all FHCs can have free access to the Ancestry Family History Center Edition of Ancestry.com. Some FamilySearch employees don’t know that their computers at work have free access to the Ancestry Family History Library Edition. In both cases, the URL is www.ancestryinstitution.com.
The Salt Lake Family History Library (FHL) and a select number of large FHCs have access to all Ancestry databases via the Ancestry Family History Library Edition. You can see the list of the select FHCs by reading document 102722 from the FamilySearch.org Product Support section.
I’m not certain if other FHCs need to do anything special to get access to the Ancestry Family History Center Edition. I searched Product Support and found contradictory information. Some articles said the FHC Services Portal was involved and some said it wasn’t. I’m guessing, but here is what I think might be the case.
I guessing that on computers where LANDesk is running correctly and the FHC Services Portal is functioning, that the Ancestry Family History Center Edition can be used by going directly to www.ancestryinstitution.com. I guessing that the old method, an Ancestry Family History Center Edition login account, is only necessary if this method fails.
The process formerly used by FHCs to request an account is now documented as the process to use when having problems accessing the Ancestry Family History Center Edition:
Family history centers that have problems with their Ancestry access, will need to communicate with Ancestry.com via an e-mail composed in their center's LDSMail account and send it to firstname.lastname@example.org or call them at 800-262-3787. Ancestry will need the center's name and unit number and a concise message explaining the problem and what is being requested.
The databases currently available through the Ancestry Family History Center Edition are:
* Available, but not listed on the Titles Available page.
Since the last time I wrote about the topic, the England & Wales 1837-1983 birth, marriage, and death indexes have been dropped and “1916 Canada Census of Manitoba, Saskatchewan, and Alberta” has been added. Does these changes portend changes in the Ancestry.com—FamilySearch relationship? Will we see any changes announced at the National Genealogical Conference this week? (I don’t know, so I can speculate along with the rest of you. If I knew one way or the other, I’d have to keep silent. What about those databases from the FamilySearch vital records CDs that I’ve seen show up on Ancestry.com lately? But I digress…)
Interestingly, the list on the “Titles Available at the Family History Center” page only shows 30 of the 41 included databases. To see this page, go to the Ancestry Family History Center Edition home page and click the link in the box titled “What Can I Search?”. The same list is visible outside a center by clicking here. This isn’t the first time the list has had problems. See “Ancestry Titles Available in FHCs” for an article and screen shot I posted in September 2007 when most of the titles were left out.
If you are one of those centers or FamilySearch employees unaware of this resource, check it out at www.ancestryinstitution.com .