Monday, March 30, 2015

Monday Mailbox: Home Access to HeritageQuest

The Ancestry Insider's Monday MailboxDear Ancestry Insider,

We can no longer get Heritage Quest at home on our computer.  We must go to the Library to check Heritage Quest.  That is a real loss for those who are homebound.

Gwen Boyer Bjorkman

Dear Gwen,

This may have been a misunderstanding by your library. Have them check with ProQuest and they will find they can still offer HeritageQuest for home access. Only the Ancestry Library Edition is prohibited from home access.

Or this may have been a temporary problem.

Signed,
---The Ancestry Insider

1 comment:

  1. I had the same problem, but the library did fix the link. I think when the Ancestry search engine took over, it broke the link, which then had to be corrected on site.

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